By placing an order through our platform you agree to the following terms and conditions.

Orders

Minimum order value: €7.

Orders are prepared within approximately 25 minutes after confirmation.

Orders are processed immediately after confirmation and preparation begins shortly after.

Delivery & Pickup

Delivery service is available within a radius of 5 km from the restaurant.

Standard delivery fee: €2.5.

Delivery is free for orders above €30.

Estimated delivery time: approximately 40 minutes.

Delivery times are estimates and may vary depending on traffic, weather conditions and restaurant workload.

Pickup

Customers may also collect their orders directly from the restaurant. Preparation time remains approximately 25 minutes.

Payments

Online payment is processed securely through our payment gateway. We accept major credit and debit cards.

Service Fee

A service fee of €1.20 is applied to each order.

This is a fixed platform fee supporting the operation of the Mealio ordering system.

The Mealio platform provides the technological infrastructure connecting customers and restaurants, including order processing, payment integrations, and communication services such as SMS and email notifications related to orders.

Cancellations

Orders may be cancelled within 5 minutes after confirmation.

Orders may only be canceled shortly after being placed. Once preparation has started cancellations may not be possible.

General Conditions

The restaurant is responsible for food preparation, ingredients, and compliance with food safety standards.

Delivery times are estimates and may vary depending on traffic, weather conditions, or operational demand.

By placing an order through this platform you confirm that you have read and accepted these Terms of Service.